AUCTION TERMS & CONDITIONS
Prior to participating in our auctions, we require all bidders to thoroughly review our terms and conditions. These guidelines clarify buyer obligations and facilitate informed bidding decisions, ensuring a streamlined transaction process for all parties involved.
VEHICLE INSPECTION STANDARDS
AWC Brokerage maintains rigorous quality control, with only 20% of submitted vehicles passing our Master ASE Technicians' comprehensive evaluations. Coupled with our 14-day satisfaction guarantee, this ensures unparalleled confidence in your auction purchases.
PAYMENT PROCESS
To ensure transaction security, AWC Brokerage exclusively processes payments via bank wire transfer. Successful bidders will receive detailed payment instructions within 24 hours of auction close (please check spam folders if not received in primary inbox).
DELIVERY PROTOCOLS
SCHEDULING
- Weekly Monday dispatches
- Location-specific routing
- All asset classes accommodated
TRANSPORT OPTIONS
- Enclosed trailer protection
- Flatbed/lowboy for heavy equipment
- Specialized heavy haul teams
PRICING STRUCTURE
- Complimentary within 500 miles
- $1/mile beyond 500-mile radius
- 14-day US / 22-day Canada delivery window
- $25K-$3M cargo insurance coverage
WARRANTY PROTECTION
COVERAGE DETAILS
- 6-month comprehensive protection
- 5-year extended plans available
- Major mechanical components included
POLICY LIMITATIONS
- $50 service co-payment per claim
- Non-transferable to subsequent owners
- Subject to state/provincial regulations
14-DAY SATISFACTION GUARANTEE
RETURN PROCESS
- Notification required within 14 calendar days
- Before 5:00 PM Central Time
- Original condition must be maintained
EXCLUSIONS
- Vehicles with aftermarket modifications
- Units serving as loan collateral
- Assets with post-purchase damage
Refunds are initiated immediately upon successful return inspection, with bank processing typically completing within 1-3 business days. Our client services team ensures a professional resolution throughout the return process.
Our Trusted Partners
